Alison Pilling

Transport for the North (TfN)

Business Design Lead - Integrated and Smart Travel

Transport for the North (TfN)

Alison Pilling has been a member of TfN’s Integrated and Smart Travel programme team since its inception in 2015. An expert in smart technology, she leads on the design of the customer proposition for smart travel across the North. Alison has developed the business cases to secure government investment and supported the IST programme through delivery.

Having previously worked as Information and Marketing Manager at the West Yorkshire Combined Authority, she is also experienced in customer-facing activity and supported public consultation on the CityConnect programme to implement £29m of cycling infrastructure and walking/public realm enhancements.

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