James Miller is responsible for Delta Energy & Environment’s Customer Data Analytics service. He is focused on helping energy businesses identify how customer understanding and analytics can drive positive change and value. James is a specialist in consumer data, customer insight, data analytics, and their application to, business intelligence, proposition development, and marketing strategy. Prior to joining Delta-ee James was Lead Consultant at Experian, the global data and marketing analytics company, where he led analytics and customer insight consulting.
As energy transforms into a service-oriented sector, investment in customer insight is becoming an increasingly important means to drive engagement. Intelligent insights are the key […]