Citizen Engagement & Insight
Innovator Directory
Citizen Engagement & Insight Listings
Commonplace
Great places are created by understanding and responding to the needs of the community. Commonplace is the UK and Ireland’s most advanced solution for community engagement and co-design. We have created an inclusive and flexible platform designed to gather geolocated localised sentiment data around places and spaces. Commonplace not only enables broader community conversations – it turns those conversations into a rich, data-led understanding.
Hello Lamp Post
Hello Lamp Post creates intelligent virtual agents for the real world. Their AI-driven chats put a digital assistant in any public space or location, making community engagement quicker, easier and cheaper. By making places interactive, anyone can share ideas, access public services and co-create solutions to global challenges from their mobile phones.
WasteHero
WasteHero provides a reimagined and up-to-date 360° SaaS suite helping cities to manage waste collection, reduce operative time and engage citizens effortlessly. With best-in-class enterprise cloud software for digitalising and optimising municipal waste management operations, WasteHero empowers local authorities to deliver excellence in waste management.
Daupler
Powered by the most extensive utility incident AI dataset in the world, Daupler’s Response Management System (RMS) quickly and accurately identifies the severity of electric, water, wastewater, and public works infrastructure issues. With Daupler RMS, utilities have an end-to-end solution to identify, triage, and manage dispatch, streamlining and simplifying the response process while eliminating manual steps. Daupler clients have reported an average reduction of 50% in response times, with up to an 80% reduction in response costs.
SmartSurvey
SmartSurvey is a UK-based provider of digital survey solutions. They are transforming how organisations capture and act on feedback with AI-powered insights that cut analysis time in half. From FTSE 100 companies to local councils, healthcare trusts and global brands – SmartSurvey powers feedback programmes that drive real change. The platform unifies all feedback streams – Customer Experience (CX), Employee Experience (EX), Patient Experience, and Citizen Engagement – into one intelligent system, ensuring no more scattered tools or missed insights.
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