Improving Recycling in Flats – Insights to Drive Innovation: WASTE MANAGEMENT Smart Class 2019 Retrospective


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One of the greatest obstacles to delivering effective household recycling services in dense urban environments such as London, and achieving regional and national recycling targets, is the poor performance of communal recycling service provision to purpose-built flats. Resource London (a partnership between LWARB and WRAP) have undertaken a project to try and address this by conducting a huge data/insight gathering exercise using ethnographic research and estate inventories to ascertain why people living in flats do not engage with their recycling service. At WASTE MANAGEMENT Smart Class 2019, LWARB’S Antony Buchan (Head of Programme, Resource London) stepped in for Gemma Scott to deliver the closing keynote, discussing how this data has been utilised to help design interventions to improve recycling at flats; and demonstrating the importance of monitoring and evaluation to improve services.

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WASTE MANAGEMENT Smart Classes show key buyer side stakeholders how deploying the latest digital technology-enabled solutions, data-driven strategies and best practices can help increase the efficiency of waste collection, separation and disposal, and facilitate the transition of the UK waste market to a circular economy. Following a highly acclaimed 2018 edition in Leeds, WASTE MANAGEMENT Smart Class 2019 will be hosted in London on July 10th.


   London, UK

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